COMMUNITY
MANAGEMENT
At LesMichels, we understand the importance of having a Facebook business page that accurately represents your brand image.
That’s why we offer comprehensive services to create, set up, design, and populate your page with engaging content.
We also ensure that your content is connected with your website and other social media platforms.
Additionally, we provide ongoing management to keep your page active and growing, with a focus on building your fan base.
Instagram is a powerful tool for connecting with potential customers and building brand awareness.
Our team can create and set up your Instagram account, linking it with your website and identifying relevant #hashtags and influencers in your industry.
We then develop a strategy to manage your posts and grow your network of followers, ensuring that your content is engaging and on-brand.
A professional LinkedIn page is essential for businesses looking to establish a strong online presence.
LesMichels offers end-to-end services to create, set up, design, and populate your page with compelling content that accurately reflects your brand image.
We also provide ongoing management to keep your page active and growing, with a focus on expanding your professional network.
Our team can help you make the most of Twitter by creating and setting up your account, connecting it with your other social media accounts and website, and researching the #hashtags and trends in your industry to identify relevant influencers.
We then develop a content strategy to manage your posts and grow your network of followers, ensuring that your Twitter presence is engaging and effective.
Frequently Asked Questions
Community management
Community Management is the process of building, engaging, and managing an online community around a brand, product, or service. In Vietnam, where social media usage is high, Community Management is crucial for businesses looking to establish a strong online presence and connect with their target audience.
Community Management is on the border between communication and customer service.
By using social networks such as LinkedIn, Facebook, Instagram and others, you certainly make your company known on the most visited sites in the world, but most importantly it also allows you to communicate directly with your prospects and customers.
In the age of web 2.0 and interaction between Internet users, customers are looking for quick and satisfying answers from you. By being available on these networks, you will be able to respond quickly and easily to questions from the public.
Going for a community management strategy therefore means developing your marketing and the quality of your customer service.
A Community Management strategy is rarely done by a single person, because very diverse and complementary skills are necessary to achieve the best results.
A communication expert will create an relevant strategy and an editorial calendar.
A copywriter will create informative text content. A photographer, a designer or an editor will create attractive visual supports (photographs, visuals, videos) to best present your business and its products or services.
Finally, the community manager will implement the strategy and use the tools provided wisely, while communicating with you, your customers, and studying the results of his actions.
All alone, the results can only be average at best, and at worst it can be detrimental to your brand image: unsuitable content, amateurism in design, bad communication.. mistakes happen quickly and easily, and will do your business wrong.
Hiring an intern to showcase your business and interact directly with your customers can also be risky.
It depends on your activity. Indeed, the audiences differ between Instagram, Twitter, Youtube, Facebook, Linkedin or other.
During our community management actions, we test and evaluate the relevance of each of these networks in order to choose the most suitable for your business.
The cost of Community Management services in Vietnam can vary depending on the agency and the specific services required. Some agencies may offer packages starting from a few million Vietnamese dong per month, while others may charge more depending on the scope of work and level of service required.